Everyday CQI

Description

Created in partnership with Public Profit, “Everyday CQI” cards offer straightforward activities and practices that support continuous quality improvement.

Micro-practices from this deck include:

• When making important decisions, create opportunities and a system for your staff members and those most impacted by the decisions to provide feedback.
• Foster an experimental mindset. Try a new process or policy for a few weeks to a month, then ask the team if it should continue as is, be modified, or replaced with something else.
• Create a dashboard to track key metrics of progress. It doesn’t have to be fancy – a hand-drawn poster works just as well as any software. Share and update it regularly with your team

Pick a card and try a Spark today to launch your team, organization, or project on a path of continuous quality improvement.